Tuesday, June 14, 2011

Kick Cricket to the Curb ©2011 by Joe Sixtop all rights reserved

     I moved here over five years ago. I needed a phone and I went with Cricket®. I started with them on the seventh of the month, so every month I've been supposed to pay on the seventh.
     I've utilized different payment options over the years, but I usually go to the little bill payment kiosk at On The Run™ by Mobil®. I wait tables at night a lot and sometimes I haven't paid the phone bill until after midnight, technically the eighth. Sometimes I'd pay on the straight-up eighth. No problems.
     Exactly ONE TIME I didn't pay until the ninth. They cut me off and I believe I incurred a small reconnect fee. But it's cool; I was more than one full day late and I wasn't expecting free phone service.
     I've always had caller ID, voicemail and unlimited local calls. I didn't have long distance and I couldn't send texts. A couple of years ago I decided to join the 21st century and get texting capabilities and long distance. Cricket was more than happy to sell me the upgrades.
     About a year later, it came to my attention that I was paying for another service, one that I had not only not requested but that doesn't even work on the phone I have. I was getting ripped off. A lot of people would have raised hell (I figure I'm out about $75.00) but I just went to Cricket's local HQ and politely asked to have the extraneous crap, and it's cost, go away. Since a new month between Cricket and me started on the seventh, I thought it would be a good idea to get this done on the sixth.
     The dude I dealt with wasn't rude or anything, but he was pretty lame. He acted like what I was trying to do was kind of a big deal. After dicking around with his computer for several minutes, he announced that he'd removed the extra feature and heroically managed to allow me to keep my same phone number. Way to go, Jones!
     But somehow this ordeal has made my bill be due on the sixth now instead of the seventh. I went back to Cricket and asked them to fix it and, although the guy this time was way better than the previous johnson skull, he wasn't able to do anything for me.
     Of course I felt ripped off again, but I stayed with Cricket. I guess I didn't want the inconvenience and expense of changing phone companies. I've made sure to always pay on the seventh though, never the sixth. And then on the afternoon of June the seventh, I'd just gotten off work and was on my way to pay the phone bill when Cricket CUT ME OFF! I went back to their little office and got shit up and running 'cause I need me some telecommunications, but give me a month or so and I expect to kick Cricket to the curb. Anyone care to join me?

3 comments:

  1. I don't have Cricket, but would join you if I could. As a rule I don't care much for cellphones but the service at our house through our cable company is so sporadic I had to get one. I went with T Mobile pay as you go plan. For 50 dollars a month I get unlimited calling, texting and XXX hours of internet service [which I don't us unless my cable internet goes out - so I never run out of that.] Liked it so much now my daughter has one. I like the qwerty keyboard so much! :)

    Good luck with Cricket.

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  2. Hey! I have Tmobile. Now, I use their contract service, because I've been with them for nearly a decade; but I just walked in the store the other day to pay my (late) bill, and they were advertising their new pay as you go service - $50 a month for unlimited voice/text/data!!!!!! That is an AWESOME deal!!! The catch is, of course, you have to pay full price for your phone, but they have a couple under $100 and a couple under $200 - it seems like a REALLY good deal. No contract, pay as you go, and nice phones for an excellent price.

    Good luck!!!!

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  3. Thank y'all 4 reading and commenting! I'm still exploring my options but I think I'm going 2 go with Tmobile.

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