Monday, March 5, 2012

Heinously Bad c2012 by Joe Sixtop all rights reserved

     I missed out on a golden opportunity that'll probably never come again. I could've posted an episode of These American Servers  with the unusual date of February 29th on it, but I didn't. Events kind of conspired against me; I worked a double that day, I misplaced the charger for this computer and the material in the on-deck circle wasn't quite ready yet. But really, if I'd of had my shit together a little more, I could have made it happen. And the scintillating story I'm serving up now isn't what I was contemplating for that last day of February.That one'll probably show up here soon, this one's about a really bad Saturday night at work.
    
     Heinously bad weather was forecast for Friday night but it never happened. Sure, it rained a little and there was a lot of gusty wind and it appeared a lot like how I’ve been led to believe tornado weather probably looks, but thankfully, the threatened devastation never happened.. I realize a lot of bad weather did take place in the United States that day and my heart goes out to its victims. But all it did to us here was cause our business to be a lot slower than expected that evening. It really wasn’t that bad a night. I closed and waited on a good amount of folks, made pretty nice cheese. It was just slow enough to where I was a little less weeded than usual and could at least pretend to delude myself that I was taking good care of my clientele. Things were a little different on Saturday.
     I had this whole big room with ten fourtop tables in it all to myself. I think everybody showed up for work and the fault was probably with the schedule maker and maybe the Manager on Duty. I know a lot of servers that would love a ten-table station on a busy night but not me; I like quality tips better than quantity tips. Anyway, I conversed with the hosting professionals about it and was promised that they’d try not to kill me. They did kill me a couple of times but, I gotta be fair here, not nearly as bad as I expected when I saw that floor chart.
     I got pretty busy right away. My first couple of tables were low-maintenance and things went pretty well. The door whores kind of started loading me up pretty heavy, with some folks who were indecisive and/or persnickety, and it wasn’t long before I had the familiar feeling of weeds nipping at my heels and threatening my ankles, which is only appropriate, since it is after all the weediest restaurant in America. Most everybody  was pretty nice and I kept smiling and  managed to hang in there OK. Then ticket times started taking a little long. After that they started taking a lot long. I had several tables with 40-minute ticket times and some of my co-workers had chow take even longer than that.
     I think a lot of customers who stayed home on Friday due to weather concerns went out on Saturday instead. Our new GM, Desmond, was expediting. I don’t blame him for the kitchen’s meltdown. He actually held it together pretty well, all things considered, and I think he did a pretty good job under very difficult circumstances. The manager on the floor that night was Dale, assistant manager in charge of the waitstaff, and I got him to pay table visits to most of my tables that had food take a long time, which got to be pretty much all of them. I always make a concerted effort to never take the rap for shit that is my fault so I sure the fuck wasn’t going to take it for some slow chow that wasn’t. Dale comped a lot of product.
      The worst people I waited on that night weren’t all that bad. One of my booths was apparently located in a spot that was a little chilly and more than once people wanted to move from it.. A lot of my co-workers said that  they got some shitty tips but then enough good, possibly sympathy, tips to make up for it. A couple of the female employees were brought to tears because of some verbal abuse heaped upon them by some disgruntled customers who ought to be ashamed of themselves. I on the other hand walked with $100 on sales of only $400! I had a guy bring in some kids and leave me $30 on $39. Then another guy who works in a competing restaurant found me at a side station and give me $30 after the host of the table he’d been part of left me ten bucks on a $70 tab. I thanked dude very much and told him it was more than I deserved. I would have liked to have made a little less money in exchange for enduring a lot less stressfulness, but oh well.

Monday, February 20, 2012

Underutilized Resource ©2012 by Joe Sixtop all rights reserved

     At night I work at the weediest restaurant in America where all I do is straight-up wait tables. They haven't asked me to do anything else, like fill in on to-go, or hosting. If ever they do ask me to do anything like that, my answer will be "no" because that job withholds whatever hourly pay I get from them to the IRS. It kind of messed me up when I never got a check for training ("THIS IS NOT A CHECK," November, 2011) but now I'm about to get a fat-ass tax refund, so oh well.
     I do all kinds of shizzle at my day job. I was hired as a server but I've worked every Front Of The House position they have. By far my favorite chore there is working Curveside™  to-go and I'm slowly but surely making that the only task I do for them. I get $7.25 an hour doing it, plus tips, which can be substantial. I get a somewhat-meaningful paycheck every other week. It's usually just me who's bagging up chow and taking it out to people's vehicles and it can get pretty overwhelming sometimes. It's not all that unusual for me to be kind of slow on Curveside and everybody else to be pretty slammed. That's when my cheap-ass day job fails to make full use of a terrific underutilized resource that's right under their very noses: me.
     Company spec for Curveside greet is "less than 30 seconds." They have a camera on the Curveside parking area. There's a little TV in the kitchen that's connected to that camera. The to-go employee can be bagging up orders and keep an eye on when someone pulls up, and make greet. That TV hasn't worked in more than a year. When I'm working Curveside, I try and help everybody else as much as I can. I'll run food, replenish the ice holes, bus tables, make beverages, all kinds of shit. Without that TV, I'm a little bit limited in playing my position, but a lot limited in eating my co-workers' weeds. A small, analog, Black & White TV could be purchased for less than 50 dollars. Paying a professional to install it might run another $50, but we've got a ton of regulars who'd be able and willing to do it for a free cheeseburger.
     My GM, Brenda B, tells me that she asks her boss to improve our closed-circuit capabilities on a regular basis but is consistently shut out and I believe her. I've thought about finding an appropriate television on Craigslist or somewhere and paying for it myself, but so far when that thought has entered my mind, I've been like, "Fuck that!"

Thursday, February 9, 2012

A Joke and Some Whining ©2012 by Joe Sixtop all rights reserved

     There's these two dudes, both waiters. After work one night, they go to a bar to drink beer. One of them's bitching about his girlfriend. After listening to his co-worker's griping for awhile, the other one says, "Why don't you just break up with her?"
     "Are you kidding?" says the first guy, "She's got DirecTV®!"
     I made that joke up–although I'm sure there are similar ones out there–to illustrate a point I might get around to try making here in a minute. Feel free to tell the joke if you want. Nobody reads this, so you can pretty much claim it as your own with little fear of contradiction. If you want to tell it and sound more grown up, instead of having "DirecTV!" be the punchline, you might say, "those rockin' big titties!" or something like that.
     Anyway, the weediest restaurant in America, where I wait tables at night, is a little like that large-breasted, DirecTV-having GF. I kind of want to break up with her, good arguments could probably be made that I should extricate myself from the situation—even though there's a lot of good there's also some downside to the relationship— but some things I like about the situation keep me sticking around. I'm pretty happy with the schedules I've been getting here lately and I like that we close at ten (eleven on weekends). The money's acceptable. There's also a hell of a lot about the whole ordeal that I'm not so crazy about.
     The wisdom of the ages has always held that the best time to look for a job is when you have one (or more). I'll probably remain there for awhile, assuming I don't get fired; they love firing people at the weediest restaurant in America. Just writing this stuff down is kind of helping me focus my thoughts on the subject. Thanks for reading, and if you have any suggestions, I'd love it if you'd share them with me.

Sunday, January 29, 2012

The Weediest Restaurant in America™ ©2012 by Joe Sixtop all rights reserved

     I used to have them every night, back when I first started waiting tables, 20-plus years ago. No, I'm not talking about hangovers (although I guess I could be); I'm talking about server nightmares. You know, you've got a full station of 79 tables and the floor's covered in Super Glue®. Or the dining room's in a building way across town from the kitchen. Maybe you've had the one where you're sitting in your grandmother's lap and then the train goes through the tunnel. Hey, go ahead and forget I mentioned that last one, OK?
     Anyhow, as the years have gone by, I've had fewer and fewer bad restaurant dreams, less than one a year now. Even when I start a new job I usually don't get serving nightmares about it. But I feel like I'm having them all the time here lately—when I'm awake, no less—because I work at the weediest restaurant in America.
     It's not the worst restaurant I've ever worked at. I've had jobs that made me unhappier than this one does, some much more so. It's got it's good points. But always if you need something even a little out of the ordinary, and usually if you're after something totally normal, you're fucked. If the soup wells are empty or low and you go back to the Alto-Shaam® for refills, it's empty. Need some tea? The urns will be dry, as will be the pitchers, if you can even find any. If you want lemons for that tea, you're shit out of luck. When the fountain beverages run out, you have to hunt down a manager with a key in order to replenish them. I could go on. And on. And on. But you get the idea.
     I joke around with my co-workers about it a lot. I've taken to calling our workplace "the weediest restaurant in America," to the considerable amusement of my fellow sufferers. Sometimes, when I'm back in the kitchen, frantically seeking something I desperately need that we're out of, I'll affect this cheesy, disc jockey kind of voice and say something like, "Thanks for calling WRIA (get it?) rockin' restaurant request line where we're cooking the platters that clatter. You say it, we serve it. Whaddya wanna hear? Full ice bins? Ooohh, sorry. We don't have that one. A manager's help? We're good, but we can't work miracles. I tell ya what, how about a double-shot o' double sat?! Hang on the line and we'll send ya life-size poster of horndog former restaurant industry lobbyist Newt Gingrich wearing nothing but a smile! Thanks for calling WRIA!"
     Right now I'm only telling y'all about what it's like when we're fully staffed and the manager's ostensibly keeping an eye on things. When most everyone's cut and the cooks are trying to get a jump on their closing stuff and the MOD's in the office, holding up his life-size poster of nude Gingrich with one hand and doing the five-knuckle shuffle with the other, it gets way, way worse if you're still on. The weediest restaurant in America has two speeds: deadly slow and full-on crash and burn. Do you think your restarant is weedier than mine and feel like telling me about it?

     The first week in January of this year, I got out the request book and asked off for Friday, February third through Monday, February sixth. No one else had yet requested those nights off ( I made my request about a month in advance). A couple of days ago, Dale, the manager in charge of the waitstaff at the weediest restaurant in America, approached me unbeckoned and said, "Hey buddy, I got ya those days off you requested." I thanked him very much and went about my bidniss. Tonight, next week's schedule was finally posted, and guess what? I'm on the schedule for both that Friday and Saturday night.

Thursday, January 19, 2012

It's Occasionally Crossed My Mind ©2012 by Joe Sixtop all rights reserved

     My work friend Darlene caught her long-time boyfriend cheating. She immediately moved out. Darlene and her dog Shazza moved in with an old friend of Darlene's. About that time Darlene's economic situation went to hell, partly because of her relationship ending. After a very short time with the roommate, Darlene was told that Shazza the dog couldn't stay. That's the Waiter's Digest® version of the previous episode of These American Servers™, in case you didn't see it. Don't feel bad, nobody else did either.
     ANYWAY, Darlene needed to do something about Shazza. She didn't ask me or drop any hints. I totally voulunteered to let Shazza stay with me for one week, which I hoped would be enough time for Darlene to make arrangements about her pet. A co-worker of ours, LaTrishya (who probably deserves her very own episode of These American Servers), expressed interest in becoming Shazza's owner. LaTrishya came over and met the doggie. They hit it off and LaTrishya decided to adopt Shazza. Tree-tree had something going on in her life right then and could I keep Shazza for a few extra days? No problem. I kind of enjoyed having a pet around again, even though it irritated me just a little that Shazza seemed to like my neighbor Jakey G more than she liked me, but oh well.
     Darlene stayed with the roommate for several weeks. Apparently, the friendship kind of deteriorated. Darlene wasn't kicked out or anything but she decided to leave. She moved in with her mom, who's crib is pretty close to mine. The roommate's place had been pretty far from the restaurant where Darlene and I work but Mom's house is nearby to it. I think that, even though Darlene didn't feel good being 40 and living at home, she loved not having to use a lot of gasoline on her commute.
     I put in a good word for Darlene at the football stadium where I'm a beer vendor ("Yo, Beer Man!," January, 2011) and she got hired there. A big new restaurant opened across town. Darlene applied for a bartending gig there but didn't get it. The battery in her 1994 Jeep® died so she'd ride in with me sometimes. Around that time, I lucked into a battery and gave it to her. She needed money and tried to pawn her title but she doesn't have a valid driving license so that didn't happen.
     On the last gameday of the season, I called Darlene and asked if she wanted a ride. She told me she had one. I showed up at the stadium but Darlene didn't. Her ride had a little bit of reefer and offered to spring for a twelve-pack of Keystone® Light™ if Darlene would bag the game. Darlene got a job at a small local gourmet pizza restaurant. New hires there get one free meal during training. Darlene ordered her pizza with a lot of toppings and it wound up having a retail value of more than $30. She was terminated. Her Jeep runs pretty well but because of bad emissions it won't  pass inspection. Without a valid driver's license, Darlene can't risk driving with expired tags. She rides in with me a lot.
     I might have given you the impression that Darlene's a loserish fuck-up and that's really not all that accurate, although she is kind of a fun, party-girl kind of person. She and I are pretty close in age and it's occasionally crossed my mind that there might be some hook-up potential. So far, nothing's happened and I doubt anything will. Whether figuratively or literally, boinking your co-workers–and I know what I'm talking about here–is usually a bad idea. Darlene's got a lot that's good about her, but also a lot of drama, and I hate drama. For the most part, she's pretty good-looking but, tragically, she suffers from Pancake-Ass Syndrome. She's mentioned some guy she's gone out with a couple of times here lately and I wish them well. I've never met dude and don't know anything about him but he must be really cool; after all, his name's Tony.

     I think some co-workers are starting to talk about me and Darlene, even though it's none of their business. How did Reggie the dishwasher so eloquently put it? Oh yeah, "Joe, you hittin' that?" was Reggie's question. I told him to ask her.This morning, right before deadline time here at These American Servers, Darlene borrowed $30 from me.

Thursday, January 12, 2012

That Morning She Stormed In ©2012 by Joe Sixtop all rights reserved

     Darlene lived with her long-time boyfriend in this big old house that had been converted into four apartments. One morning she got up early to run some errands before work. She got through with her business a little quicker than expected and lit up a smoke. That's when she realized she was almost out of cigarettes. She could have gone to the store and bought another pack but since she had a few minutes, she went home, where she had a nearly full carton. She walked in and found her boyfriend, in the very bed he shared with Darlene, fucking another chick.
     She'd only been out of training at our restaurant for about a week. She'd been pretty quiet and I hadn't talked to her much. That morning she stormed in with "Goddammit this!" and "That motherfucker!" that. I work with a lot of women at that job so of course I heard the story whether I wanted to or not. It was told, between curses and sobs, while we prepared to open. To her credit, Darlene got it together enough to adequately wait on her tables.
     Darlene worked at my daytime restaurant Monday through Thursday lunches. On most Fridays she did some work—exactly what I don't know—for an electrician. She got paid $100, under the table, every week that she did that. She also worked two or three nights a week slinging brewskis at a small, beer-only neighborhood tavern. She got $25 shift pay, again under the table, and a free cheeseburger whenever she worked there. Plus she got whatever tips she could harvest, the amount of which varied each night from "shitty" to "pretty good."
     Darlene still works for the electrician some Fridays but he's getting up in years and is taking on less work. I think maybe the recession clipped him some too. Anyway, instead of almost every Friday, now Darlene's lucky to get every other Friday with the electrician. Some months here lately she's only worked for him one Friday out of four. As for the beertending gig, Darlene's erstwhile boyfriend is good buddies with the bar's owner. She didn't get fired, she just got phased out. It happened pretty quick and she doesn't get any shifts there now.
     Darlene got her stuff out of the apartment that very day and moved in with an old friend of hers. Darlene's dog Shazza moved in too. Things started out pretty cool. Darlene was hurting financially and grateful to have a place to live that she could afford. She was paying about $35 or $40 a week, which her friend was glad to get. But pretty soon the roommate got real tired of having all those dogs around. It didn't take long before an edict was issued: Darlene could stay, but Shazza would have to go.

Monday, January 9, 2012

Welcome 2012 ©2012 by Joe Sixtop all rights reserved

     I hope you had a nice Christmas. I'm happy to be able to be able to report that I did. I worked my ass off at day job on Christmas Eve. I had to drive several hundred miles to my old hometown after I got off work at my night job. So of course the motherfuckers made me close. We shut it down at eight o'clock that night but since I work at the weediest restaurant in America, I didn't get out of there 'til after eleven. It was great to spend some quality time with family, extended family and friends old and new. Driving back here on the evening of the 26th wasn't all that rough; my car's got a good radio and the NBA is back!
     I didn't request this or anything but, through some fortuitous quirks in the schedules, I was off both places on New Year's Day and the day after. I've been wanting to go on a road trip to a casino the next time I had some time off that didn't have to be spent getting things done. I'd like to get someone to go with me—the closest one's a pretty good hike—but I've got no problem going by myself. But I didn't go. Hell, I didn't even get on the computer and check out casinotop10.net or anything like that. I mostly caught up on sleep and just generally lazed around.
     So on the third, it was back to bidniss as usual. I worked at my day job in the morning and at the weediest restaurant in America in the evening. I've been making OK money and things seem to be going allright for me I guess. Of course, that's subject to change without notice. I ended 2011 with a couple of fairly positive, upbeat posts here at These American Servers™ and I'm wanting to not start 2012 all negative on y'all. But don't worry: there's been plenty of fucked upppedness going on, if not with me, then with people I know and I expect to be serving it up pretty soon.
     How was your Christmas and New Year's?