Showing posts with label These American Servers. Show all posts
Showing posts with label These American Servers. Show all posts

Tuesday, April 30, 2019

Chinga La Migra Hot Wings ©2019 by Joe Sixtop all rights reserved

     I've got this friend, Jakey G. He's signed up for two— maybe three—of those ride-sharing/chow-delivery apps. He's been with them for about three years. One of the services he's with doesn't operate in the small city where he lives and business isn't exactly stellar up there for the others so he mostly comes down here to work.
     Jakey G's a late-night kind of guy. He gets to town about 7:30 or 8:00.  Depending on weather and how he's feeling or whatever, he works about six nights a week. Sometimes, when I'm likely to be home from work but still awake, Jakey G will find himself in this neighborhood. And then he's liable to knock on my door. Jakey G usually hangs out here for 15 or 20 minutes and then gets back to driving for a few more hours. But there's been three or four times when he's invited me to ride along.
     Of course, if I were to ride along, it would be delivery only; he'd nix the "Accepting Passengers" setting or turn on an app that was delivery only. Even then, I was reluctant to go, though intrigued. Jakey G's none too bright. I was concerned that my riding along could cause him a problem with his employer that neither of us could foresee. The first time he invited me, I declined, citing that reason. A few weeks later, he asked again That time, I was like "fuck it" and tagged along.
     Jakey turned on the app. It pinged him in a few minutes and sent us to Chinga La Migra Hot Wings™. Jakey G stopped near the strip mall that was our destination. "Ok. Jump out here and wait for me to get this order and I'll be back in a minute." I didn't like that shit and said so but didn't argue and did as I was bade. I wanted to get this done and go home. I'm a grown-ass man and I don't have to sneak around.
     My concerns about riding along had not been with picking up and delivering the chow, they'd been about the company that runs the app, Jakey didn't tell me before we began our adventure that he didn't want me seen. If he had, I wouldn't have gone. Does the fry cook or anyone else at Chinga La Migra Hot Wings give a rat's ass if the driver picking up an order has a passenger, in the unlikely event they notice? Hell no. Is the half-drunk stoner playing Fortnite­­® on his big screen, rabidly jonesing for chicken to slake his munchies, concerned about how many people were in the vehicle that brought him his fix? Not bloody likely. But when we got about a block from the half-drunk stoner's crib, I was asked to dip out and wait again.
     On the way back to my pad, I told Jakey G that it was kind of fun except the part about getting out of his car and hiding. I laughed and told him he's a 'tard for stressing about what the restaurateurs and clients think about him having a passenger, on the off-chance they might even be aware of such. Our convo wasn't contentious or anything. I basically said it was a bad idea for him to have a ride-along when he was working and to not invite me again. And he didn't. For about a year.




     Oh yea. I almost forgot to mention. If you like a website that uses cookies, BINGO!

Monday, February 29, 2016

The Failed Doctrine of Trickle-Down Economics ©2016 by Joe Sixtop all rights reserved

The other night at my job, Chez Swanky™, it was just two of us on the floor, my good work-friend Mikey B and me. Things were pretty slow. Mikey B loves the biz and he's pretty knowledgeable. With little to keep us busy except ogling the tumbleweeds roll through the dining rooms and watching the hostess stand (Chez Swanky usually doesn't have an official door whore on weeknights), Mikey B and I commenced to chatting. The subject was tip-outs.
     We often don't have to tip out anyone but a bartender. They get 1½ %. We also have to kick back 1% of our credit card (not cash) tips. I don't like the latter but it's pretty much standard policy at a lot of your higher end eateries like Chez Swanky. I have no problem whatsoever tipping out the bar and 1½ %'s pretty reasonable. If more than one bartender's on, they still just get 1½ % and divvy it. But here's the thing: Chez Swanky being a small, independently owned fine-dining restaurant, it's not that unusual for owner Donny J to be the evening's booze-slinger. He still gets the tip-out.
     I mentioned to Mikey B that I didn't think that was right and it might even be illegal. Mikey B disagreed, although he conceded that I had a pretty good argument.
     It's not that big a deal to me, though. I make pretty good money at Chez Swanky and for the most part respect Donny J. I know he's not getting rich and it won't surprise me any if Chez Swanky closes down sometime in 2016 when the lease is up (although I think it's more likely that a new lease will be signed and we'll keep rocking). I don't at all begrudge him the tips he gets from patrons who actually sit at the bar. If I owned a bar (which I have no ambition toward), I could easily see myself picking up a little extra cheese (but not from my employees) behind the taps occasionally.
     Anyway, not a big deal to me and I'd probably never mention it to Donny J▬or anyone else unless I was asked▬except that a day or two after my convo with Mikey B, Donny J brought it up himself.
     He didn't actually ask me about how I felt about him getting tip-outs, of course. He asked me how I felt about having more bus help more often, which would naturally lead to me tipping out more. I'm all for it! He told me about a couple of ways it might be done and then asked me for my input. I shared it and, while we were on the subject and he'd kind of brought it up, told him that I was wondering if his being the owner and receiving tip-outs from the waitstaff might be borderline unethical and maybe illegal.
     Donny J stammered something about our tip-outs being pretty reasonable for that type of restaurant by industry norms (true) and a weak defense of his little bit of extra income that sounded a lot like the failed doctrine of trickle-down economics. Then he changed the subject and shortly after, our discussion ended, without rancor.
  Hi It's been a minnit. Sorry about that if you've been jonesing for some new material here on my struggling internet column. I'll try and find some solace in knowing that it's extremely unlikely anybody has been so hankering.
     Anyway, if you're reading this on the day it appears (and thanks for that, or whenever you might be kind enough to stop by) you might be able to vote in the Democratic Presidential Primary election tomorrow. If so, I encourage you to push the button for Senator Bernie Sanders. And speaking of politics, if there's a politician you don't like and want to call them a name that's rightfully theirs but they try to go by something else, please be aware that the Republican hopeful commonly know as Ted Crud (R-Douchebagville) is not really named Ted. His real name is Rafael. You should call him that. And he's from Canada, so ineligible to be President here anyway.
                         Cheers, _____-Joe

Wednesday, July 29, 2015

That Tidbit of Intel ©2015 by Joe Sixtop all rights reserved

     So I guess it was about a year ago I quit my job at a restaurant I like to call The Valley of Despair™. God bless the staff and management there. My problems weren't with them. It was mostly just a horrific overabundance of shitty customers that burned me out. Not too long after that I scored a gig at a nice, upscale restaurant in the old-money part of town. Let's call it Chez Swanky™. It was a little more my kind of place to work and I put in a lot of effort to prove to the bosses and myself that I was good enough to belong there.
     The chef when I started there quickly took a dislike to me. Not so much that he thought I was a bad employee (I don't know his thoughts on that) but a personal dislike. WTF? Well, he's gone now and while the new, current chef and I are far from best buds, we're cool.
     I'm confident that business at Chez Swanky isn't what ownership needs it to be. The owner, Donny J▬someone I have a decent amount of respect for as a manager and businessperson▬is also the GM and he's been a little snappish here lately. I've started to feel that those in charge are unhappy with me. I've discussed this a little with some of my co-workers, especially my current best work-friend, Merrie, and they all seem to find themselves in similar straits, especially Merrie.
     One night when I was off, Zanie T, a young woman who works in our kitchen, went out to a bar after work with some of the Chez Swanky waitstaff. I was later told by someone who was there that Zanie had confessed that the chef and owner would like to get rid of all their current servers and replace us with an all-new waitstaff. The co-worker who shared that story with me is someone I trust not to lie, but she does have a mild propensity for exaggeration. Also, she'd probably had a pretty good amount of wine that night. So I didn't totally trust that tidbit of intel. But I thought about it some. I've been a little paranoid at work lately and I'm not alone. The phrase "walking on eggshells" is frequently bandied about.
     So the other night I spoke to the owner. I dropped no names nor shared anyone's conspiracy theories. I just told him that I'm getting the vibe that he might prefer for me to move on. I told him I was giving him two weeks notice if he wanted it. He said that he'd rather not accept the resignation and bade me stay on. He pointed out a couple of areas I could improve on and made several positive comments as well. He also reminded me that if he'd wanted to fire me, he certainly could have. I rescinded the offer and I'm still there. I've never had a lot of trouble finding a job so I'm not too worried about that. I'm currently having a debate with myself about what my next move's going to be.

Thursday, April 2, 2015

Gotta Speech These Folks ©2015 by Joe Sixtop all rights reserved

     Hello and welcome to The Endangered Species Grill. They call me Joe and I'm delighted to be your waiter this evening. May I begin by telling you about our features tonight? Great. We have a terrific appetizer for you: Buffalo tenders. Please be aware that, of course, our buffalo tenders are made from the flesh of real buffalos. They have just a hint of spice and go nicely with a cold beer, perhaps a Falstaff® or Pete's Wicked Ale®. Our featured entrees tonight are tenderloin filet of Northern White Rhinoceros atop Tibetan Faro in an Iberian Lynx cream gravy with Thylacine bordelaise. If that appeals to you, I recommend you order it immediately; the Northern White Rhino is critically endangered and we expect to run out this evening. We also have our split Passenger Pigeon breast pot pie with heirloom Poke Sallet and a gravy made from Bald (like me!) Eagle entrails. You might feel that $250.00 is expensive for a pot pie, even one as good as ours, but it's actually quite a bargain considering how difficult it is for our chef to obtain quality passenger pigeon breasts these days. And it pairs wonderfully with a nice, chilled bottle of Bourgogne Aligoté...
     Maybe you work in a nice, upscale, fine-dining kind of restaurant and you have to spiel like I just did to every table all night. It's not a problem; it's part of the job and we're glad to do it. But if I ran a classy, upmarket kind of dining establishment I'd make it mandatory that the hosting professionals would be able to speech the features, et cetera, just as well as the waitstaff is expected to. Especially the good-looking, 19-year-old Junior College co-ed that just double-sat you fourtops on the busy night where the food runner called in sick, the dishwasher is crazy backed up and the kitchen is in peril of going down in flames at any minute.

Friday, January 23, 2015

There Save for the Grace of God ©2015 by Joe Sixtop all rights reserved

     Do you ever enjoy a salty snack while you're consuming a long-awaited new episode of These American Servers™? If so, insert the Orville Redenbacher® product into your trusty Kenmore­® microwave, 'cause it's Popcorn Time!
 
     I ran into Sheldon Silver, a fellow waiter of my acquaintance, today. He shared a story with me about how he'd visited the little wannabe doctors' office at Walgreens® recently. He told how this super-wasted drunk guy was in there, yelling and falling down and shit. One female client of the place was scared to walk out to her car because she didn't want the guy to follow her. Sheldon volunteered to escort her and dude did follow them. The lady got in her ride and then Shel went back into Walgreens and the drunk did too. It wasn't a situation that seemed dangerous, just annoying. Eventually, some law enforcement arrived and dealt with the drunk.
     Sheldon allowed as to how he was a little non-plused by the whole ordeal, but mostly he felt sorry for the guy. Sheldon says he himself used to be a real bad drunk, so his reaction to the incident was sympathy.. I've also had some major alcohol abuse issues in my life—I haven't consumed any adult beverages since 2010—so I completely understand where Shelly's coming from. There's a little story that I couldn't decide if I wanted to tell or not and Mr Silver's little vignette made me decide to go ahead on with it. There save for the grace of God could easily go any of us.

     Back in 2012 I went in search of a night job, still having a day job at The American El Chico, which closes too late for me to want to work PM shifts there. A restaurant I call The Valley of Despair has hours that work better for me, it's a big, successful chain and has a location not too hard to get to from where I stay, so I put in an application online. The next day I got a call from the General Manager at my nearby TVOD  and we set up an interview  for the next afternoon at Three O'clock.
     I arrived about five minutes early and was told to sit at a table near the restaurant's office. I could see the office from that seat. I looked around. I saw a well-dressed, fairly attractive, very businesslike-looking middle-aged black woman talking to a guy I (correctly) guessed was the kitchen manager. I suspected she was a lawyer and maybe the KM's wife. Their convo ended and she walked toward the office. She looked my way for a second and we made eye contact. I smiled and nodded. "Didn't you wait on me and my friend at The American El Chico last week?" she asked.
     I didn't remember her. "Oh yeah," I replied, "Good to see you again," or something like that.
     She told me that she had been a manager there many years ago and she liked to check in with them from time to time and thanked me for taking good care of her that day. I assured her that it was my pleasure and that I hoped I'd see her again. Then she walked into the office.
     After about ten minutes or so, she left the office and walked out of the restaurant and again we exchanged smiles and nods. About ten minutes after that, a guy (the General Manager) stuck his head out the office door and with a smile bade me enter.
     "Placenta tells me you've waited on her at The American El Chico and that you're good. Why're you leaving there?" he queried.
     "Actually, I don't plan on leaving them, I want to stay there lunches and I'd love to work for you on nights," I replied. Then we went on with the usual interview blah-blah-blah and I was told I was hired and could I show up for training in 48 hours and all that.
     On the drive home, I wracked my brain for a minute, trying to recall the woman who's name was apparently Placenta. After a little cogitation, I think I remembered her and maybe another lady coming in and having dinner and not more than one (really girly) drink, a Mangotini or Bahama Mama or something like that. They'd been pretty low-maintenance and tipped decently.
     So I went through training at The Valley of Despair and got out on the floor in real stations in a few days. I'd occasionally see Placenta in the restaurant. It turns out she was an Area Director for the company. We have an Area Manager, who oversees about four restaurants and is the immediate boss of my store's General Manager. Placenta Pills was the Area Manager's boss. I didn't see her often and when I did, it was smile and nod and maybe "how's it going?" again. My GM said she'd told him to hire me on that day of my interview and that's why he did, although he admitted that he probably would have anyway. Placenta Pills was not in our restaurant every day (or even every week) and when she was it was usually before I arrived to work my dinner shifts. On our very few, brief, interactions, Placenta Pills was never anything other than pleasant and courteous to me. I never saw her be anything less than that to anyone, although to hear my managers occasional comments, she could be a bit of a hardass with them.
     So I worked Saturday night. I closed, in fact. We close at Eleven PM on Saturdays and I didn't get out of there til about One. Placenta Pills wasn't mentioned by anyone in my earshot and she didn't cross my mind all evening. I love being off Sundays and that one I was. Yay! Placenta didn't cross my mind that day either. She did on Monday though. I didn't have to be at work until Five that day and when I got there, all I heard from my co-workers was "Did you hear about Placenta? It was on the news!" and like that.
     "No. I didn't hear about her. What's up?"
     It turns out that Placenta Pills and a friend had gone out to a bar (or maybe some bars, that's not really clear yet) and indulged in a major amount of alcohol and a negligible amount of food. Placenta and her drinking buddy had left one establishment in Ms Pills' 2003 Cadillac Escalade®—I've seen it and it's a sharp ride, or at least it was—got on the busy street, clipped another motorist and kept going. As near as my co-workers and I can determine, the hit-and-run accident was not very serious and its victim unhurt. Placenta was pretty fucked up and may not have even been aware of the mishap. I suspect she wasn't. Then Placenta got on the Interstate at a high speed and headed southbound. Tragically, she was in the northbound lane. She head-onned  a late-model Camaro® while doing at least 85. The 41-year-old driver of the sports car was killed instantly. His passenger, a woman of 31, had to be helicoptered to the hospital. Last I heard was that she was alive, but barely. Maybe you could spare a good thought for her, OK?
     Word is that Placenta cooperated fully with law enforcement on the scene and took the Breathalyzer. She blew something like a .21, which is pretty blitzed. I read an article on the local newspaper's online edition. Placenta made bail and has been suspended pending further notice from her job as Area Director by the company.
    
 

Thursday, January 1, 2015

A Diet Coke® Decision ©2015 by Joe Sixtop all rights reserved

     So working a lot of lunches at one place and dinners at another. I try to have all checks at the AM job ready as soon as everything is rung in. We're supposed to present all checks in check presenters at both jobs, but I don't. So when my customers are ready to go after eating lunch, I'm ready to turn and burn.
     The other night at the PM job, a nice, 30-ish couple and their toddler came in and sat at table Eleven. It's a two-top but pretty big so the two-and-a-half diners fit in OK. Like we're supposed to, I pimped some beverages to start off. The guy contemplated a beer—I could tell he really wanted one—but opted instead for some tea. The lady acted like she really wanted a Diet Coke®, but just ordered a glass of water. The kid got something in one of our kids' cups.
     Ms Lady had a Rose Parade grilled chicken sandwich and dude had an Alabama Football burger, the child had chicken tenders and fries. I rang in their order, printed their check and stashed it in my server book, just like I would have done on a lunch shift.
     Someone else ran their food. I did a call-back—within two bites or two minutes!—and they said everything was fine and  seemed to be enjoying their chow. I noticed the guy's tea glass was getting low, so I cruised over with a pitcher to silently refill it. The lady looked at me with a smile. "Can I get  that Diet Coke now?" she queried. She'd mulled, then eschewed, the low-calorie treat when it was first offered. You know how sometimes your guests will ask you to "bring it when the food comes?" She hadn't done that and didn't act like she had and it'd been my fuck-up. She was just asking for something she'd earlier declined. "Sure thing," I said and went and got her refreshment.
     Like I'm pretty sure it is at your job, we're supposed to ring in any beverages before they're made, much less served. And like you'd do, I went and got her drink and delivered it before I rang it up. Then something distracted me for just a second and I didn't ring in the D C.
     Soon, the family was through eating. They considered, then declined, my suggestion that they share a dessert, even after I told her how good chocolate goes with diet cola (and it really does). The guy just asked for the bill and I pulled the already-printed check from my apron and presented it immediately, with the Diet Coke not rung in.
     The ticket was dropped face-down and not perused. A piece of plastic from Capital One® was put on the table. I picked up the check with the credit card and went to settle things. No one at the table had looked at the ticket. When I got to the Squirrel® cash register, I remembered the unrung Diet Coke. With tax, our non-alcoholic bevs are just under three bucks. I though about saying "fuck it" and running the check as I'd presented it. They were nice and she hadn't needed  a refill. But we're supposed to ring up drinks, and fountain bevs are a big part of the company's bottom line. So I rang in her drink, ran the plastic and gave them the voucher. They left me a good tip.

     From the management and staff here at These American Servers™ (me), a Happy New Year is wished to each and every one of you who were kind enough to stop by for a minute and read this and, what the hey, to pretty much everybody else. Let's have 2015 be the best year yet for all of us!

                                  RIP Sandra 1945-2014

Monday, October 7, 2013

Almost Three Weeks Later ©2013 by Joe Sixtop all rights reserved

     So I finally managed to get fired from the American El Chico, my workplace of nine years. They'll tell you I quit but I got a more accurate story. My last shift there was a lunch on Friday, September 20, 2013. My penultimate one was dinner on the preceding evening, Thursday the 19th. As I was doing my closing sidework that night, I cut the shit out of my index finger on my go-to hand on one of the tea urns. I bled like a motherfucker. A big flap of skin was hanging off my bloody finger. I bit it off. It was kind of painful but luckily, I'm a badass.
     GM Brenda B offered to send me to the emergency room but I declined. I still want to be drug screened and asked for that but Brenda declined. The next day, I got fired (by the condescending dickhead KM, not Brenda). My finger's still a little fucked up so now (almost three weeks later)  I wish I would of gotten some medical attention for it but I guess it's too late now. O well.
     Regular enjoyers of These American Servers™ might recall that I've been a hyperactive, psychotic mess all summer long. I still don't know what was (and, to a lesser degree, still is) wrong with me but I've developed some coping mechanisms, kind of like if I were still living at home with Mom and Dad. Since I got real healthy a few months ago, I seem to be perpetually in what the cool kids in the psychiatric community used to call a manic phase. On some weird level I kind of love it but it's mostly just caused me some problems and I need to chill. So I've been trying to meditate. It helps some. Certain vitamins seem to hype me up so I have to be careful with them. And PLEASE don't nobody give me any B-12!
     Music really gets me going big-time and I like that shit at top volume. In an effort to calm down, I gave up the rock and rap for a couple of days. I substituted a CD I have from a band called The Innocence Mission. I'm a little charmed by their music and the vocals of bandleader Karen but they absolutely DO NOT rock. I played them at top volume. So mellow are the pride of Lancaster, PA that  they didn't make me play air drums or bounce off any major walls. Then I started thinking that giving up good music was too great a sacrifice. I've discovered that I can still listen to even fast, heavy rock without a lot of bad consequences but only if it's at low volume, which I guess is better than nothing.
     O yeah. I don't want anybody worried about me. I got fired on Friday and took off Saturday and Sunday. On Monday I went job-hunting. On Wednesday, I was out of training and on the floor in a full station at another, slightly better, chain restaurant. God bless them and I'm not joking. Plus football's ("Joe Beer Man!" January, 2011) back in full swing now so that helps. I paid October's rent when it was time AND the lights are still on. You never know what the future holds but sink or swim time arrived in Joeville and as of now I've yet to sink.
    The craziest, fucked up, most unforgettable part of my psycho-Summer 2013 was that back in the early part of it, I met someone I really, really like. That sounds like a good thing, doesn't it? Well, trust me; it hasn't been.